COURSE CURRICULUM

    1. Welcome to HEMS!

    2. HEMS Companion Workbook

    3. Course Tour & Tips

    4. Best Practices for Groups and Cohorts

    1. Intro to Module 1: Preparing to Manage

    2. Determine Your Management Style

    3. Understanding the Four Management Styles

    4. GSD vs TLC Management

    5. Adjusting Your Management Style

    6. Top-Performance vs. Typical Managers

    7. Managing Your Subjectivity

    8. Perspective Reframing

    9. Increasing Your Influence

    10. Managing Your Time So You Can Manage Your Team

    11. Module 1 Quiz

    12. DEEPER DIVE: Top-Performance Spotlight -- The Exercise Coach

    13. DEEPER DIVE: Reframing Your Management Perspective

    1. Intro to Module 2: Building Your Culture

    2. Culture by Design

    3. What is "Culture?"

    4. Culture Assessment

    5. Measuring Culture

    6. Inspiring Examples of Thriving Hourly Cultures

    7. Living Your Culture

    8. Making Values Mean Something

    9. Welcome Customs

    10. Welcome Customs & Planning Guide

    11. Daily Huddles

    12. Daily Huddles Reflection and Design Worksheet

    13. Team Facts & Figures

    14. Module 2 Quiz

    15. DEEPER DIVE: Top-Performance Spotlight - KFC

    1. Intro to Module 3: Building Your Team

    2. Help Wanted Post Generator

    3. Advanced Strategies for Writing Help Wanted Posts

    4. Scheduling Interviews

    5. Conducting Good Interviews

    6. Ideal Candidate Profile

    7. Personality Profiles

    8. Interview Planning: Crafting Questions That Uncover Top Talent

    9. Interview Guide & Question Bank

    10. Using a Candidate Scorecard

    11. How to Use a Candidate Score Card

    12. Module 3 Quiz

    13. DEEPER DIVE: Recruiting, Retention, & Influence

    14. DEEPER DIVE: Top-Performance Spotlight - Walfinch

    1. Intro to Module 4: Coaching Your Team

    2. Coaching Assessment

    3. Introduction to 30-Second Leadership

    4. Employee Evaluation Examples

    5. Employee Coaching Worksheet

    6. The Four Coaching Strategies: Video Overview

    7. The Four Coaching Strategies: Additional Tips and Details

    8. Coaching Assessment Review

    9. The 30-Second Leadership Tracking Tool

    10. Module 4 Quiz

    11. DEEPER DIVE: Top-Performance Spotlight: Supercuts

    12. DEEPER DIVE: 30-Second Leadership Live Overview

    1. Intro to Module 5: Motivating Your Team

    2. Two Types of Motivation

    3. Motivation Assessment Exercise

    4. Motivating the Four Personality Styles

    5. Employee Values Assessment Worksheet

    6. Recognition and Feedback That Motivates

    7. Recognition Challenge Tracking Tool

    8. Leading Motivational One-On-One Meetings

    9. One-On-One Meeting Checklist

    10. Module 5 Quiz

    11. DEEPER DIVE: Top-Performance Spotlight - Maine Course Hospitality

    12. DEEPER DIVE: Motivating Employees by Appealing to Their Soft Needs

About this course

  • $499.00
  • 74 lessons
  • 2 hours of video content

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